Careers

Valley Office Equipment is a Sharp Multifunction Printer (MFP) dealer and service provider. We have been serving our customers in the Coachella Valley and Inland Empire for more than 65 years.

We are seeking a professional Service Technician. We are looking for qualified candidates who are hardworking, professional with excellent troubleshooting and communication skills to interact with our customers.

Qualifications:

• Experience servicing Sharp copiers, willing to train if you have previous experience with other copier manufacturers.
• Computer literate and basic knowledge of networking is a plus.
• Must be hard working, punctual, reliable, and organized and have a positive attitude.
• Ability to work independently and collaborate with staff to complete assigned tasks.
• Customer service oriented and able to exercise patience with customers.
• A valid California driver’s license with a good driving record is required.
• Ability to travel to customer offices in both the Coachella Valley and the Inland Empire.

Responsibilities:

• Provide excellent customer service by patiently fielding questions and explaining the solution.
• Maintain communication with dispatch and complete tasks in a timely manner.
• Participate in meetings and trainings, communicate equipment problems and solutions with staff.
• Accurately diagnose, repair, and maintain equipment at customer’s offices throughout the Coachella Valley and Inland Empire.
• Record completed work and parts used through e-automate app.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Company gas card provided
• Company computer provided
• Company cell phone provided

Schedule:

• 8 hour shift
• Monday – Friday 8:30 am to 5 pmLicense/Certification:

• Driver’s License (Required)